App Privacy Policy
For the LoTime app for iPhone
Last updated: June 2026
Introduction
This Privacy Policy explains how LoTime Inc. ("LoTime," "we," "our," or "us") collects, uses, and shares information when you use the LoTime mobile app for iPhone (the "App"). It applies specifically to the App. Our website has a separate website privacy policy.
Your privacy is important to us. Information you share with us will be treated and protected with care.
Information we collect
We collect the following information when you use the App:
- Account information: your email address, username, display name, profile photo, and bio.
- Authentication data: when you sign in with Sign in with Apple, Apple shares a unique identifier and the email address (or a private relay email) you choose to share. You may also sign up with an email address and password.
- Content you create: the photos and rolls you capture, posts, captions, likes, saves, and the accounts you follow.
- Location: When you allow location access, LoTime uses your precise location at capture time to tag photos and videos with where they were taken and to show place names in your gallery. Location is stored in photo and video metadata (EXIF) on your device. We do not upload your location to our servers separately; it may be included in image files only if you post to LoTime or share or export photos outside the app.
- Usage and device data: how you interact with the App, along with device type, operating system version, and similar diagnostic information, used to operate and improve the App.
- Support and feedback: messages, bug reports, and feedback you send us through the App or by email.
How we use your information
- Create and manage your account and profile
- Provide the App and its social features (posting, following, likes, saves)
- Operate, maintain, troubleshoot, and improve the App
- Respond to your support requests and feedback
- Keep the App safe and enforce our terms
- Comply with legal obligations
We use information only for business purposes, including rendering services, operating the App, and providing the best experience and information possible.
Analytics and similar tools
The App and related services may use analytics, diagnostic, or similar tools to help render services, understand usage, customize preferences, troubleshoot performance, and improve the App.
Subscriptions and payments
Optional LoTime Plus and Pro subscriptions are sold and billed through the Apple App Store. Apple processes your payment — we never receive or store your credit card or payment details. We receive your subscription status (for example, whether a subscription is active) so we can unlock the features you paid for.
Payment data and payment credentials are stored and protected by Apple or other secure third-party payment processors.
How we share information
We do not sell, trade, or rent your personal information. We share information only:
We do not sell or disclose information about you to outside advertising, marketing, sales, or business agencies.
- With trusted service providers who help us operate the App (for example, cloud hosting, database, and analytics providers), under confidentiality obligations and only as needed to provide their services.
- As part of the App's social features — your profile, posts, and public activity are visible to other users according to the App's settings.
- When required by law, or to protect the rights, safety, and security of our users, the public, or LoTime.
Third-party services and links
The App or related services may link or redirect you to outside, third-party services, including Apple services. If you visit or use those services, you will be subject to the privacy policies and terms of use offered by those third parties, not this Privacy Policy.
Data retention and deletion
We keep your information for as long as your account is active. You can permanently delete your account and associated content at any time:
We also retain information for as long as needed to render services, operate our business, maintain records, resolve disputes, enforce our agreements, and comply with legal obligations.
- In the App: open your profile settings and choose Delete Account, then confirm. This permanently removes your account and your content (posts, rolls, likes, saves, and follows) and cannot be undone.
- By email: if you cannot access the App, email support@lotime.com from your account email and we will delete your account for you.
After deletion, we may retain limited records where required by law or for legitimate business purposes (such as fraud prevention), and backups are purged on a routine schedule.
Your choices and rights
You can access and update your profile information in the App, control notifications in your device settings, and delete your account as described above. Depending on where you live, you may have additional rights to access, correct, or delete your personal information. To exercise these rights, contact us at support@lotime.com.
Children
The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, but we work to safeguard your data and continually improve our protections.
We require outside contractors and service providers who handle information for us to maintain reasonable safeguards as well.
Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated version here and revise the "Last updated" date above. Your continued use of the App after changes take effect constitutes acceptance of the updated policy.
Contact us
If you have any questions about this Privacy Policy or your data, contact us at support@lotime.com. See also our App Terms of Use (EULA) and App Support.
